Reports to: Alina Chevalier de Fabrega and Michelle Fabrega

RESPONSABILITIES

Administrative

• Organize and maintain up-to-date client files
• Arrange and confirm client appointments with consultants
• Bill customers and track accounts receivable and payable
• Prepare and organize documents for the accountant and for the messenger
• Make deposits, withdrawals and bank drafts
• Quote products or services needed by the company
• Follow up on housekeeping and maintenance personnel

Customer Service

• Be the contact person with the client to answer frequently asked questions (FAQ) and to send and receive documents
• Follow up with clients and ensure a high quality customer service
• Conduct educational counseling duties such as guidance in the preparation of applications, and of  academic and financial documents
• Conduct recruitment efforts such as finding high potential candidates for multinational and national companies

Marketing

• Preparation of marketing materials for events
• Maintenance of the website, newsletter, email marketing, blog and social networks
• Organization and participation in educational and career fairs and other events
• Identify new ways to build awareness of the company (media, events, etc.)

SKILLS

• Fluent in Spanish (native) and English (Advanced)
• Knowledge of Microsoft Office, Facebook, Twitter, LinkedIn and if possible, WordPress and MailChimp
• High capacity for organization and planning, multitasking and attention to detail
• Customer service attitude and excellent interpersonal skills at all levels
• Independent, proactive and hands on
• Ability to research, curiosity

PROFILE

• Age: 22 – 26 years
• Education: University degree in Business Administration, Marketing, Communications, Human Resources, Psychology or any related field
• Years of Experience: 0-3 years, related experience preferred